Shipping Policy
Do You Ship Internationally?
Yes,we've ship all over the world.Due to changes in global shipping rates, please contact us directly so that we can check the shipping cost for you.
How Do I Track My Order?
You will get a shipping notification via email once your order has been shipped. Note: It takes time for the courier to scan and update the tracking information.
How Long Will It Take For My Package To Arrive?
Wood Table/RiverTable
Items in stock : In-stock tables can take up to 1-2 weeks for delivery from the date order is placed,shipping by sea takes 4-5 weeks to arrive.
Custom made items : Custom made tables will take about 3-4 weeks for delivery from the date order is placed,shipping by sea takes 4-5 weeks to arrive.
How Is The Product Packed And Shipped?
All slabs are wrapped with protective blankets and packed in plywood case, which will protect them from accidental damage during transportation. You can rest assured that item will arrive in new and undamaged condition.
What If My Table Got Damaged ?
Each shipment was insurranced, it is very important that the goods are checked upon arrival and delivery paperwork signed. If any goods are to arrive damaged, please sign for the item as damaged so we can report this to insurrance company for compensation for you.