FAQ

About Tables Ready to ship

1.Can you send some more photos of this table please

Sure, contact us at info@mookafurniture.com, we would like to email you more HD photos of the table you like.

2.I'd like to see more new videos

We have HD videos of each table on our YouTube channel. Click to view.

3.I'm interested in table ready to ship - Is this the exact picture of the table I would be getting?

Yes,all tables which are ready to ship, is exactly the same as photos shows, what you see is what you will get.

4.If your river table is ready to ship, why does it take 6 - 11 weeks?

Tables are already finished and can be well packed and shipped in 3 days. However, since all tables originate shipping from China, please be aware that the total delivery process can take a significant amount of time. This includes:
Ocean Shipping (China to U.S. Port): Approximately 5 weeks.
U.S. Domestic Logistics (Port to Your Door): This transit time typically varies between 2 to 6 weeks, depending on your delivery state.
We strongly advise customers to reserve ample time for the entire process before completing their purchase.

About Custom made tables

1.Are we able to see our wood slab before ordering?

Yes, of course, for custom made order, we will send you photos of the designs which layouted by raw wood slab we sellected for you.

See how other buyer have a customized table and what's the processes,read more.

2.Do you make tables out of the plain slab, no river design?

Yes we can custom make it for you, just provide measurments for our quotes, if you can send more image of the style you like, that would be very helpful.

3.Do you make console size tables for entryway?

Yes we can custom make it for you, not only console table but also kitchen counter, bar top, stair steps, anything you want it in solid wood and epoxy.

4.Where are the tables produce?

Our tables are produced and will ship from Amoy city, China.

About bases & legs

1.If your river table is ready to ship, why does it take 6 - 11 weeks?

About damage / warranties

1.Do your tables have warranties?

We guarantee table is in perfect condition when you receive it, and guarantee for 2 years. Learn more about return policy.

About Tax and Duties

1.Other than the price for the table,will there be any fees, taxes or custom duties for the table ?

Mooka will cover all the shipping&delivery and the custom duties in United States.

There's a corresponding consumption tax will be charged which automatically calculated and displayed in your order summary before payment.

The amount is determined and required by the state where you are located, and it's not charged by Mooka but collected by the U.S. tax authorities through Mooka.

General questions

1.Is the surface heat resistant?

Yes, surface heat resistant, water proof .

2.Glossy is the most durable?

Frank speaking , Matt is the most durable.

3.What is the Matt finish made of, it’s food safe I assume?

Matt finished by varnishing,It’s scratching proof and food safe.

4.Does the wood has water in it?

Wood slabs were all kilm dried and air dried, water contains 12% which is a standard moisture content for wood slabs used on river table, very stable quality.

5.What kind of epoxy does your company use on the tables?

The epoxy we use is 2:1 deep pour epoxy, topical formula for river table developed and made by Sinopec.

6.Whats the thickness of the table?

Usually in 2" thickness, to know why is that, read more

7.Are your tables solid wood slabs with epoxy or are they a laminate covered in epoxy?

Absolutly 100% real solid wood slabs with epoxy , none laminate nor venner at all.

8.Is the epoxy finish under the table as well?

Yes , epoxy finish under the table as well.

9.I'm intrested in one of your table but it sold out, how long does it take for something the same to come back into stock?

Each table varies, and once sold, there's no second one available. However, we can customize a similar table for you.