FAQ
1.Do you ship worldwide?
Yes,we've shipped hundreds tables to all over the world.Due to changes in global shipping rates, please contact us directly so that we can check the shipping cost for you.Click here to learn more about our shipping policy.
2.How long will it take to get my order?
You will receive a confirmation email with delivery information once your order has been recorded in our system. Shipping by sea usaully take 30-50 days depends on your location. Click here to learn more about our shipping policy.
3.What's your return and refund policy?
You can view our return and refund policy by click here
4.Can you make a customized table for me ?
Yes, please click here to custom make your own river table.
5.What finishes do you use on river table?
Typically we use varnishing.Depends on different needs from clients, we provide hardwax oil as well. Click here to learn more about our finish.
6.Are your tables food safe and waterproof?
Yes, we considered food safe.It is also considered highly water resistant and waterproof, but we still recommend using coasters,Click here to learn more how to protect my river table.
7.How about the water content of your table?
8%-10%,very stable.
Any other questions?
If we still haven't answered your question, you can contact us below and we will get back to you shortly.
Customer support via Chat Please click the 'Chat with us' button at the bottom right corner. We will answer your questions immediately |
Send a message by Contact Us Form Please click here to visit our 'Contact Us' page to send us a message. We will respond within 24 business hours. |
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